FAQ

Questions, answered.

The AI

Will callers know it’s an AI?

Yes. It identifies itself as a virtual assistant when asked, and you can have it say so in the greeting.

Does it speak Spanish?

Elite includes English and Spanish. Starter and Professional are English only.

Can callers reach a real person?

Always. Saying “talk to a person” triggers a transfer or a message, based on your rules.

Setup

How long does setup take?

5–7 days, with about an hour of your time.

Do I keep my phone number?

Yes. You forward calls to your desk: always, after hours, or when you don’t pick up.

Pricing

Is there a contract?

No. Month to month, cancel anytime.

What if I use more minutes?

Starter is $0.15/min over 300 minutes, Professional is $0.12/min over 600, and Elite is $0.09/min over 1,000.

Calls and data

Are calls recorded?

Yes, with a recording notice at the start of each call. You can turn recording off. [VERIFY compliance wording]

Still have a question?

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