How it works

From first call to answering calls in 7 days.

About one hour of your time. We do the building, testing and managing.

No contractLive in 7 daysMoney-back guarantee
DAY 1
You · 45 min

Kickoff call

We walk through your services, prices, hours, booking rules and your 20 most common questions.

DAY 2
Us

Script and knowledge base

We write how your desk greets, answers, books and hands off, in your tone.

DAY 3
Us

Connect your calendar and contacts

Bookings land where you already look. Leads go to your contact list.

DAYS 4–5
Us

Test calls

We run 40+ test calls: rushed callers, accents, Spanish, wrong numbers and “let me talk to someone”.

DAY 6
You · 15 min

Your review

You call it yourself, listen to test calls, and tell us what to change.

DAY 7
Live

Go live

Forward your line. We watch the first week of calls closely and tune anything that’s off.

What happens on a call

Every call follows the same safe path.

1 · ANSWER

Picks up in under 2 rings with your greeting. Identifies itself as a virtual assistant.

2 · UNDERSTAND

Figures out what the caller needs: question, booking, quote, emergency.

3 · RESOLVE

Answers, books, or takes a detailed message. Or hands off (below).

4 · REPORT

Texts you a summary and saves the recording and transcript.

Human handoff

A person is always one sentence away.

Callers can say “talk to a person” at any point. You decide what happens next.

  • Warm transfer — it briefs your team member, then connects the caller.
  • Emergencies — keywords like “flood” or “no heat” go straight to your on-call number.
  • After hours — it takes a detailed message and promises a callback time you set.
  • When unsure — it never guesses on prices, medical or legal questions. It hands off.
Go-live checklist

Before we flip the switch, we confirm:

  • Greeting and AI disclosure approved by you
  • Test booking appears in your calendar
  • Transfer reaches the right person
  • Summary text arrives on your phone
  • Missed-call text-back fires
  • Call forwarding set on your line
Your front desk, fixed in a week

Start your 7 days this week.

Hear it answer a real call right now, then book 15 minutes with us. We’ll audit your missed calls for free.

No contractLive in 7 daysMoney-back guarantee
Live demo line · 24/7
(212) 555-0142

Talk to it like a customer would. It will tell you it’s an AI assistant, and you can ask for a person at any time.

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